Transcription minutes
MonthlyTurn recordings into notes
Your minutes cover first-time transcription, speaker labels, the default AI summary, and the action items included with it.
Plaud Credits
Plaud Credits
Minutes for transcription.
Plaud Credits for Agent.
Minutes turn recordings into transcripts and summaries. Plaud Credits power the Agent when you ask it to create or do something new.
Your plan, pricing, and transcription minutes stay exactly the same.
Plaud Credits
NewAsk the Agent to act
Credits power Ask Plaud, research, Artifacts, Routines, Skills, connected actions, and new rewrites in chat.
How it works
Turning your recording into a transcript or default summary uses transcription minutes. Asking Plaud Agent to build, rewrite, research, or take action uses Plaud Credits.
What uses Plaud Credits
Recording is always free. Your plan covers the first transcription and default summary. Plaud Credits begin when the Agent creates or does something new.
Runs on minutes
First-time transcription in 112+ languages, speaker labels, the default AI summary, and the automatic action items that come with it.
Free to use
Recording, importing audio, re-transcribing, built-in Re-summarize, template summaries, folders, sharing, exporting, and setting up connections.
Uses Plaud Credits
Ask Plaud, web research, creating or editing Artifacts, Routines, Skills and Skill Suites, actions in connected tools, and chat-based rewrites from a new angle.
One recording
A 30-minute meeting, from capture to action
Credits start at step 5, when Plaud begins creating something new.
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30 minutes
Transcribe the recording
A 30-minute recording uses 30 transcription minutes. The default summary is included.
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Free
Re-transcribe
Run the transcription again without using more minutes or Plaud Credits.
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Free
Use built-in Re-summarize
Regenerate the default summary without using minutes or Plaud Credits.
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Uses Credits
Draft a follow-up email
Ask the Agent to create new work from the meeting context.
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Uses Credits
Rewrite from a different angle
A chat-based rewrite without a template is a new Agent action.
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Uses Credits
Build a project plan and send it to Notion
Creating the plan and taking action through a connected tool uses Plaud Credits.
At launch
What changes in your account
The update adds a separate Plaud Credits balance. It does not change your current subscription price or transcription allowance.
Your plan stays active
Your current subscription price, transcription allowance, renewals, and redemption codes continue as before. Transcription remains unlimited (24 hours/day) for Unlimited and Plaud Team customers.
A one-time free grant
Every account receives free Plaud Credits at launch. The amount depends on your plan and appears in your account when issued. Granted Credits are valid for 3 months and do not renew monthly.
A separate balance
Your remaining percentage appears in Plaud Mobile App, Web, and Desktop. The Plaud Credits page separates granted Credits from purchased packs and shows day-by-day usage.
Optional top-ups
Running out never triggers an automatic payment. Top-up packs require your confirmation, are purchased in the Plaud Mobile App, and remain valid for 1 year. Pack options and pricing will be shared at launch.
Plaud Team
Plaud Credits in your Team workspace
Credits in a Team workspace work a little differently. Here is what admins and Members need to know.
One allocation per seat
Every seat in your Team workspace receives a one-time grant of Plaud Credits at launch. Each Member spends from their own balance. Members cannot draw on a colleague's granted Credits.
Credits on an unoccupied seat activate once a Member joins and takes that seat.
A shared pool for top-ups
When a Member runs out, an Admin can purchase a top-up pack. Top-up Credits go into a shared workspace pool that any Member can draw on once their own balance is depleted.
Top-up packs remain valid for one year.
One expiry date for the whole team
The three-month period starts when the first Member in your workspace updates to Plaud Intelligence. Every seat shares that same expiry date, regardless of when individual Members update. Unused granted Credits do not carry over.
Usage by Member
Your billing dashboard shows Plaud Credits usage broken down by Member. Admins can see how Credits are being spent across the workspace.
When a Member leaves
Any Credits a Member has not spent return to the workspace pool when they leave. They are re-allocated to future seat holders under the same conditions.
Questions
Plaud Credits FAQ
The details behind launch day, balance expiry, plan changes, and top-ups.
Does the new Plaud Intelligence change my subscription?
No. Your current subscription price and transcription allowance stay the same, and existing plans remain available for purchase and renewal.
Will I be charged anything on launch day?
No. The update and the one-time grant of Plaud Credits do not create an additional charge. Any purchase of Plaud Credits or transcription minutes requires your confirmation.
Does re-transcribing or re-summarizing use Plaud Credits?
Re-transcribing and the built-in Re-summarize use no minutes and no Plaud Credits. Generating or regenerating a summary with a template is also currently exempt. Asking the Agent in chat to rewrite a summary from a different angle uses Plaud Credits.
Do my free Plaud Credits expire?
Yes. Granted Plaud Credits are valid for 3 months from the date you receive them and do not refill monthly. Plaud Credits included with a Plaud One Explorer Edition pre-order are valid for 12 months from activation.
What happens when my Plaud Credits run out?
You will need additional Plaud Credits to continue using Credit-powered Agent features. Transcription and default automatic summaries continue under your current plan.
How do I buy more Plaud Credits?
Optional top-up packs will be available in the Plaud Mobile App when Plaud Credits launches. Web checkout is not available for top-up packs for now. Pack options and pricing will be shared at launch.
Does upgrading, downgrading, or cancelling affect my Plaud Credits?
During the Preview credit-grant campaign, upgrading grants the higher plan's Plaud Credits once. Downgrading grants nothing for the lower plan. Downgrading or cancelling does not take back Credits you already received; they remain until they expire.
How much does one Agent action cost?
There is no fixed per-action price. Usage depends on the task's length and complexity. You can review daily spending by category on the Plaud Credits page; a per-action reference guide will follow after real usage data is available.
Do minute packs change?
No. You can still buy minute packs from 120 to 6,000 minutes. They are added instantly and remain valid for 2 years from purchase.
Plaud Team
How are Plaud Credits allocated in a Team workspace?
Each Member receives their own separate balance from the launch grant. Members spend from their own balance and cannot draw on a teammate's granted Credits.
Top-up Credits work differently. They go into a shared workspace pool that any Member can access once their own balance runs out.
When do my team's free Credits expire?
The three-month period starts when the first Member in your workspace updates to Plaud Intelligence. Every seat in the workspace shares that expiry date. It is not tied to your billing cycle or to when each individual Member updates.
Are top-up packs per Member or shared across the team?
Top-up packs add Credits to a shared workspace pool. Any Member can draw on that pool once their own balance runs out.
Can I allocate more Credits to a specific Member?
Not directly. Every seat receives the same granted amount. If a Member needs more, the shared top-up pool covers this: any Member whose own balance is depleted can draw from it.
What happens to a Member's Credits when they leave the team?
Any unspent Credits return to the workspace pool and are re-allocated to future seat holders under the same conditions.
What happens to Credits on an empty seat?
Credits on an unoccupied seat are held until a Member joins and activates that seat. They share the same expiry date as the rest of the workspace.
Where can I see how my team is using Plaud Credits?
Your billing dashboard shows a per-Member breakdown of Plaud Credits usage. You can see how much each Member has spent.
Still have questions?
Submit a request and our support team will get back to you within 24 hours on business days.
The information on this page is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.
