01
Speaker-labeled transcript
Every word from both sides of the call, timestamped and labeled by speaker. Searchable and exportable for compliance or reference.
AI phone call recorder (record & transcribe calls)
Records both sides. Transcribes automatically. No app to merge, no bot on the line.
Plaud Note Pro is the physical AI phone call recorder that captures both sides of a call and delivers a full transcript, summary, and action items when the call ends. Sales reps get CRM-ready notes. Attorneys get timestamped documentation. No call-merging trick. No subscription per seat.
Trusted by 2M+ users globally since 2023
What a physical AI phone call recorder does differently
Both sides of the call captured. Full transcript ready when it ends.
Plaud Note Pro is a physical AI phone call recorder that captures both sides of a call without a call-merging trick or a bot on the line. App-based recorders like TapeACall and Rev use three-way call merging, which fails on VoIP, drops audio quality, and requires the other party to stay on a merged line. Plaud Note Pro sits next to your phone, captures the full conversation with its microphones, and delivers a structured transcript and summary in under 60 seconds.
3 artifacts, ready when the call ends
02
AI call summary
Key decisions, commitments, and action items extracted automatically from the conversation.
03
CRM-ready recap
Paste directly into Salesforce, HubSpot, Notion, or Slack. No reformatting, no manual entry after the call.
Works on any call format
Mobile phone calls (iOS and Android)VoIP and softphone callsVideo conference audioLandline callsConference bridge callsWhatsApp and FaceTime audioAny call format, no plugin needed
Plaud Note Pro sits next to your phone. No call merging, no bot, no platform account required.
Workflow fit
Is Plaud Note Pro the AI phone call recorder that fits your workflow?
Most AI phone call recorders are apps that use call merging or VoIP routing. Plaud Note Pro is a physical device that captures the audio directly. Check whether the difference fits your workflow.
What you need
Plaud handles it
Why it works
You handle sales calls and need CRM notes ready before the next call starts
Plaud Note Pro produces a structured call summary with decisions, commitments, and follow-up actions. Paste into your CRM without re-listening to the recording.
You are an attorney or insurance agent who needs timestamped documentation of client phone calls
Plaud Note Pro delivers a verbatim transcript with speaker labels and timestamps. Ready for file documentation without manual transcription.
You take phone calls from medical providers and need to capture instructions accurately
Full audio is preserved on-device. Plaud Intelligence generates a structured summary of the call content after it ends.
You are a financial advisor or consultant who needs to document advice given during calls
Plaud Note Pro records both sides and produces a searchable transcript for compliance purposes. Audio is stored locally until you choose to process it.
You want transcription in a language other than English
Plaud Note Pro transcribes in 112 languages with speaker identification. Summaries are produced in the language of the recording.
You need consistent call documentation regardless of which phone or platform was used
Plaud Note Pro captures the audio independently. Output format is consistent whether the call was mobile, VoIP, or conference bridge.
Built for your role
Built for professionals who need records of every call
Pick the role closest to yours.
Account executives and sales reps
Pain
Post-call CRM entry takes time after every deal call. Note quality depends on how well someone was listening while also handling objections and negotiating.
How Plaud helps
Plaud Note Pro records both sides of the sales call and produces a structured summary with decisions, next steps, and owner. Ready for CRM entry before the next call starts.
Best output
Call summaryAttorneys and legal professionals
Pain
Client phone calls need accurate documentation. Manual notes miss exact language. App-based recorders create chain-of-custody questions around audio hosted on third-party servers.
How Plaud helps
Plaud Note Pro keeps audio on-device until you choose to process it. Verbatim transcript with timestamps available for any downstream legal documentation workflow.
Best output
Full transcriptInsurance agents and financial advisors
Pain
Calls with clients must be documented to meet compliance requirements. Recalling exact statements from memory is unreliable. Recordings stored on third-party cloud platforms introduce data-handling questions.
How Plaud helps
Plaud Note Pro stores audio locally. AES-256 encryption protects the file. The full verbatim transcript is available for compliance or audit purposes.
Best output
Verbatim recordHow it works as your AI phone call recorder
How Plaud Note Pro records and transcribes your calls
Stage
What you do
What Plaud delivers
Before
Inform the other party that the call will be recorded and transcribed. Follow your state's phone call recording consent laws. Place Plaud Note Pro next to your phone and tap once before the call starts.
Ready instantly. 50hr battery covers a full week of calls without charging. No app to configure, no call-merging setup required.
During
Take the call normally on your phone. Plaud Note Pro sits beside the device and captures both voices.
Captures audio from both sides of the call using 4 MEMS microphones. Smart Dual-Mode detects the call automatically. Speaker labels applied in real time.
After
Tap stop when the call ends.
Full transcript with timestamps, AI summary, and action items ready within 60 seconds. Plaud Intelligence structures the output by speaker and topic.
Share
Hit export.
Notes pushed to your CRM, Slack, Notion, or email in one tap. Full audio kept on-device for compliance or reference.
Compliance & trust
Record and transcribe calls safely and legally
Phone call recording consent
Phone call recording and transcription laws vary by state. US federal law (one-party consent) allows recording your own calls, but many states require all-party consent. Always disclose that you are recording to the other party before the call begins. Plaud's built-in disclosure beep plays at the start of each recording to cover the notification step automatically.
Privacy by design
Recordings stay on-device until you choose to process them. No background uploads, no audio sent to third-party servers mid-call. The other party's voice is never streamed anywhere without your action.
Encrypted storage
AES-256 encryption in transit and at rest. Your call audio is never used to train AI models.
Compliance-ready output
Full verbatim transcript available for any downstream compliance, legal, or audit workflow. Structured summaries organized by speaker, decision, and action item.
Why professionals switch
Why professionals searching for an AI phone call recorder choose Plaud instead
Based on buyer reviews and community posts about AI phone call recorders, these are the three setups professionals came from and the specific reasons they switched.
Switched from
Switched from
App-based call recorders
Top ChatGPT recommendations for call recording
"Years ago I had an ACR app that would record phone calls. Now for legal reasons I'm getting calls I need to record. All the new apps I try, I'm jumping through all these hoops just to record my own voice."
Why they left
- Call merging drops audio quality and breaks on VoIP and international numbers
- Require outgoing call credit or subscription per recorded call
- Audio uploaded to third-party servers with no control over retention
What Plaud does instead
- Physical capture from both sides of the call, no merging trick required
- One-time hardware purchase, no per-call fee
- Audio stays on-device until you choose to process it
Switched from
Switched from
iPhone native call recording
Common starting point since iOS 18 release
"Apple's call recording announces to both parties that the call is being recorded, which is good for consent. But I get no transcript, no summary, just an audio file I have to go back and listen to."
Why they left
- Audio file only. No AI transcription, no summary, no action items
- Works on iPhone calls only. No coverage for Android or VoIP calls
- No export to CRM, Slack, or Notion
What Plaud does instead
- Full transcript and structured summary delivered in under 60 seconds
- Works on any call format regardless of phone platform
- One-tap export to CRM or productivity tools after the call
Switched from
Switched from
Voice memo after the call
Most common workaround for call documentation
"I used to record a quick voice memo right after each client call summarizing what we discussed. Works in a pinch. But the accuracy depends entirely on what I remembered in the first two minutes after hanging up."
Why they left
- Memory-based. Misses exact language, figures, and commitments made during the call
- Takes time after every call to record and process the memo
- No searchable transcript, no speaker attribution, no action items
What Plaud does instead
- Both sides of the call captured in full. Nothing depends on memory.
- AI summary ready automatically when the call ends
- Searchable transcript with speaker labels and timestamps
Stop reconstructing calls from memory. Start with a full transcript.
Get Plaud Note Pro built for call recording and transcription.
Customer stories
What professionals say about recording and transcribing calls with Plaud
IT Consulting
“I paid $300 a year, and I make probably an extra couple thousand dollars a month in things I would have forgotten: commitments made on calls, action items from client conversations.”
Read story →
Sales
“It allows us to focus on the actual call, speed up follow-up, close deals faster, and keep everybody aligned on what was agreed.”
Read story →
Founder
“This handles my call notes, gives me my to-do list from every conversation, and makes sure nothing said on a call falls through the cracks.”
Read story →Real Plaud customers. Full stories at plaud.ai/blogs/user-story.
Recommended devices
Choose the right AI phone call recorder for your workflow
Pick the form factor that fits how you take calls.
If you...
Take phone calls throughout the day and need full transcripts and summaries automatically
→ PickPlaud Note Pro
If you...
Need a wearable recorder for field calls, site visits, and hands-free capture
→ PickPlaud NotePin S
If you...
Primarily take phone calls and want a lightweight recorder that attaches to your phone
→ PickPlaud Note
physical AI note taker
Plaud Note Pro
Best for call recording with automatic transcription
- 50hr battery covers a full week of call-heavy work
- Smart Dual-Mode detects phone calls and in-person meetings automatically
- Transcribes in 112 languages with speaker identification
wearable physical AI note taker
Plaud NotePin S
Best for wearable call capture on the go
- 17.4 g wearable design, worn as lanyard, wristband, or clip
- 20hr continuous recording
- Records calls hands-free from any location
AI voice recorder
Plaud Note
Best for phone calls with a lightweight card-style recorder
- Attaches to your phone for call capture
- 20hr battery
- One-tap recording, no app or call merging needed
30-day money-back
1-year warranty
Lifetime support
Where is the call recorder in my phone?
Most iPhones running iOS 18 or later have a native call recording feature built into the Phone app. Android availability varies by manufacturer and region. Both options record audio only and produce no transcript or summary. For automatic AI transcription and structured notes from every call, Plaud Note Pro adds those outputs at $189 as a one-time purchase.
How to record a phone call without another person knowing?
Recording a call without the other party's knowledge is illegal in many US states and in most other countries. All-party consent is required in states including California, Florida, Illinois, and others. Always inform the other party before recording. Plaud's built-in disclosure beep plays at the start of each recording to cover the notification step automatically.
How do I record my phone calls?
On iPhone (iOS 18 and later), open the Phone app, start a call, and tap the record button. The call is announced to both parties. On Android, built-in call recording availability varies by device and carrier. For a consistent cross-platform option that also transcribes and summarizes the call, Plaud Note Pro works on any phone format without requiring a specific OS version.
Is there an AI that can record and transcribe phone calls automatically?
Yes. Plaud Note Pro captures both sides of a phone call and delivers a full transcript, summary, and action items automatically when the call ends. No call merging, no subscription app, and no bot on the line. Plaud Intelligence processes the audio and structures the output by speaker and topic.
How long does Plaud Note Pro take to transcribe a call?
Most calls are transcribed and summarized within 60 seconds of tapping stop. Longer calls may take up to a few minutes. Processing happens via Plaud Intelligence after the call ends. The full transcript and summary are ready in the Plaud App before you start your next task.
Is it legal to record a phone call?
Laws vary by state and country. US federal law requires at minimum one-party consent, meaning you may record your own calls. Many states including California, Florida, and Illinois require all-party consent, meaning you must inform the other party before recording. Always disclose that you are recording and check your local laws before capturing any call.
Does Plaud Note Pro work for VoIP and video call audio?
Yes. Plaud Note Pro captures audio from any call format, including mobile calls, VoIP, and video conference audio from Zoom or Google Meet. Smart Dual-Mode detects the format automatically with no manual switching needed.
Can I export the call transcript to my CRM or Slack?
Yes. The Plaud App exports structured summaries and transcripts to connected tools including Salesforce, HubSpot, Notion, Slack, and Google Docs in one tap after the call ends.
Related articles
Is it legal to record a phone call: Your state-by-state guide to voice recording laws
A state-by-state breakdown of phone call recording consent laws so you know what is required before you hit record.
Read more →
How to record and transcribe phone calls
A practical guide to recording both sides of a phone call and getting a searchable transcript automatically.
Read more →
Sales call recording: how to record, analyze, and coach
How sales teams use call recording and AI transcription to improve follow-up speed, coaching, and CRM accuracy.
Read more →
How to record a phone call legally
What you need to know about consent, disclosure, and recording methods to stay on the right side of call recording law.
Read more →Before you record: inform everyone on the call and get their consent. Phone call recording laws vary by state and country. US federal law requires one-party consent, but many states including California, Florida, and Illinois require all-party consent. Always check your local laws and company policy before recording any call. Plaud's built-in disclosure beep plays at the start of each recording to help cover the notification step automatically.
