To start a return, view your order status from the link in the email you received after placing your order, or through your Amazon account on the Your Orders page under the Buy with Prime Orders tab.
You can initiate the return process and choose from several return options, including label-free, box-free returns and convenient dropoff locations such as Amazon physical stores, Whole Foods Markets, or UPS Stores. If the item is eligible for return, but not for label-free, box-free returns, you can still return the item at USPS or UPS location using the provided return label.
For eligible items, you'll receive a full refund if the items is returned in resellable condition within the return window. Refunds are typically processed when the item is dropped off at the selected location. In some cases, the refund is processed after the item is received and inspected at an Amazon fulfillment center. It may take up to seven business days for the refund to appear in your account after processing.
If you have questions about return eligibility or the return process, contact customer service using the link on the order detail page.
For more details, you can visit Amazon's official Buy with Prime page.